CUSTOMER SERVICES REPRESENTATIVE NEED
Job responsibilities
Answer phone/update client policies
Handle billing inquiries, process payments
Notify agent of dissatisfied clients – Customer-at-risk
Report claims
Maintain agency services log
Complete new business log-review at end of month
Cross-sell existing clients
Open and distribute mail and check email
Handle company audits
Commercial service work
Real Comp and Newly purchased vehicle do OLBOB’s & type quotes
New business client thank you process
Process outgoing mail (9 AM &6 PM)
Follow up on applications pended and send out welcome letters and batch file
applications at the end of the month
Claims follow up
Organize reception area and put away incoming supplies
Follow-up on endorsements pending and Batch file endorsements at end of the
month Supply requests & order business cards
DDC Drop list and Academic Achievement drop list and Young Driver
audits Programming of phones
Organize new business client folders
Life terminations, new business issuance and setting appointments for life
specialist Policy reviews
Handle additional duties as assigned or needed
Email resume to ROLA LUO at [email protected]
onsite work location at 6911 Castor ave, Philadelphia PA 19149
Answer phone/update client policies
Handle billing inquiries, process payments
Notify agent of dissatisfied clients – Customer-at-risk
Report claims
Maintain agency services log
Complete new business log-review at end of month
Cross-sell existing clients
Open and distribute mail and check email
Handle company audits
Commercial service work
Real Comp and Newly purchased vehicle do OLBOB’s & type quotes
New business client thank you process
Process outgoing mail (9 AM &6 PM)
Follow up on applications pended and send out welcome letters and batch file
applications at the end of the month
Claims follow up
Organize reception area and put away incoming supplies
Follow-up on endorsements pending and Batch file endorsements at end of the
month Supply requests & order business cards
DDC Drop list and Academic Achievement drop list and Young Driver
audits Programming of phones
Organize new business client folders
Life terminations, new business issuance and setting appointments for life
specialist Policy reviews
Handle additional duties as assigned or needed
Email resume to ROLA LUO at [email protected]
onsite work location at 6911 Castor ave, Philadelphia PA 19149
电话：(347) 654-0063
位置：宾州/费城
薪资：面议
职位：前台,助理,文员,秘书,管理,
发布日期：2024/10/18
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