Major Home Healthcare Agency in Queens New York has multiple full time positions for a hardworking warmhearted, detail-oriented, responsible, well-mannered, ambitious, energetic, English-Chinese (Mandarin + Cantonese) tri-lingual individuals to work in various departments.
Responsibilities and Duties include but not limited to:
- Review/verify authorizations and referrals
- Receive and establish new patient accounts
- Coordinate with patients and HHAs for ideal/optimized schedule match
- Respond to and handle patient complaints
- Update/maintain accurate patient and caregivers record in online platform
- Pre-billing verification
- Incident reporting
- Implement compliance and disciplinary measures and assist in disciplinary actions
- Work as liaison between insurance companies, case managers, patient families
- HHA eXchange platform experience definitely a plus
- Type 30+ WPM preferred
- Proficient in English, Mandarin, Cantonese. Spanish a big plus
Work Remotely: No
Job Type: Full-time
Benefits:
401(k)
Health insurance
Paid time off
Schedule: 8 hour shift
Education: Bachelor's (Required)
Language: Cantonese (Required) English (Required) Mandarin (Required)