Job Duties:
1. Handle forecast-related work: Handling cargo forecast to ensure accuracy and timeliness.
2. LTL/FTL Truck scheduling: Responsible for truck scheduling for LTL (Less Than Truckload) and FTL (Full Truckload), and coordinate logistics and transportation arrangements.
3. Status tracking: Track the status of the cargo that have been booked to ensure the safety of the cargo, arrive at the destination on time, and communicate any potential problems in a timely manner.
4. POD report: Responsible for reporting POD (Proof of Delivery).
5. Communicate with the business and coordinate with clients to arrange bookings and transportation; handle and organize relevant forms, documents, and data.
6. Coordinate and resolve customer inquiries, complaints, and disputes.
7. Complete other related tasks assigned by superiors.
Job requirements:
1. Proficient in using Microsoft office series
2. Excellent communication and written skills in Mandarin and English.
3. Must have at least six months of experience in truck booking, FBA delivery, or port container pickup.
4. Careful and responsible, able to work efficiently in a high-pressure environment.
5. Bachelor degree or above, applicants with experience in logistics management or related fields will be given priority.
6. Able to accept job rotation in warehouse.
7. Complete other work assigned by the manager.